Shipping Fee Policy

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Shipping Fee Details

ZALORA FREE Shipping

> Take advantage of Zalora FREE Shipping!
To enjoy Zalora FREE Shipping place at least HK$150 of products in your cart.

> Shipping Fees for orders under HK$150
If you order less than HK$150 you'll be charged a flat shipping fee of HK$40

> The Fine Print

FREE Shipping applies to qualifying orders with at least HK$150, after all discounts and vouchers have been applied.
FREE shipping may be enjoyed in conjunction with a voucher code or an automatic discount.
Vouchers do not apply to shipping fees.
For orders consisting of items from both ZALORA main catalog and ZALORA Marketplace, free shipping only applies when the order value of ZALORA main catalog items is above HK$150, after all discounts and vouchers have been applied. All shipping fee for ZALORA Marketplace will be temporarily waived for a limited time only.
Shipping fees will not be refunded in the case of returns.
Shipping fees will be refunded on cancellations only if order has not been shipped from our warehouse. If an order has already been shipped we will be unable to provide a refund on the shipping fee.