Contact Us

We would love to hear from you!


For Customer Service
Email: customer@hk.zalora.com
Phone: +852 3999 4200
Customer service hours are 9am – 6pm, Monday to Saturday, excluding Public Holidays.


For ZALORA careers, please click here


For media / press requests, please contact us at: media@hk.zalora.com


For inquiring about selling on ZALORA, please click here


For other product or marketing-related enquiries, please contact us at:enquiries@hk.zalora.com


ZALORA Office Address
6/F, Office Plus @ Wan Chai
No. 303 Hennessy Road
Wanchai, Hong Kong

Return Address
Unit B, 18/F, Wah Ha Factory Building
No.8 Shipyard Lane
Quarry Bay, Hong Kong