Contact Us

Didn't find the answer to your question on our FAQ? You can send us your questions instead and we'll be sure to reach out to you soon!
Our friendly customer service is open Monday - Saturday from 9am to 6pm (excluding Public Holiday) and we aim to respond to all queries within 24 hours! If you don't receive a reply from us within this time frame, please check your spam folders.
Please only send your queries once or it may be marked as spam by our mail servers.

- To immediately find answers to your questions: consult our HELP CENTER
- To track your order: use our ORDER TRACKING TOOL
- To return your order: check out our HOW TO RETURN article or use our ONLINE RETURNS FORM

Customer Service Hotline: +852 3999 4200 (Monday - Saturday: 09:00am - 06:00pm, excluding Public Holidays)