Zalora (Hong Kong) Limited (“ZALORA Hong Kong”) maintains this web site ("Web Site") and is responsible for this promotion. You can access and use this Web Site only if you agree to and accept the following terms and conditions applying to your use ("Terms and Conditions") without limitation or reservation. Please read these Terms and Conditions carefully before accessing and browsing this Web Site. You may download material displayed on the Web Site for your non-commercial, personal use only. You shall not represent yourself as an affiliate and/or employee and/or servant and/or agent of ZALORA Hong Kong. Additionally, you may not modify, reuse, report, or use the contents of the Web Site for public or commercial purposes, including the text, images, audio, and video without ZALORA Hong Kong’s written permission.
ZALORA Hong Kong reserves the right to cancel or amend the promotions mentioned on the Web Site or these Terms and Conditions at any time without prior notice. Any changes will be posted either within the Website or these Terms and Conditions.
Voucher Code is valid only on the first order made by a customer who has never made any transaction on the Web Site (each, a “New Customer”).
The Commission of 35% is valid only on the first order by a New Customer.
Thereafter, Brand Ambassadors will earn 10% of the subsequent orders made by that same customer within the next 60 days (“Subsequent Customer”).
A Brand Ambassador may only have one account (“Brand Ambassador Account”) and earn a maximum of HKD350 for each successful order.
Each Brand Ambassador needs to accumulate a minimum commission of HKD350 in its Brand Ambassador Account before cashing out its commission.
Each commission earned will expire one year after acquisition.
Successful payouts will take approximately 1 month from the date of redemption to complete. For redemptions between 10th and 24th of each month, payout will be done by the 15th of the following month. For redemptions between 25th and 9th of each month, payout will be done by the 30th of the following month.
For avoidance of doubt, Commissions will not be paid on the purchase of non-sale items listed HERE and Voucher Code is not valid on non-sale items listed HERE. Commissions will not be paid on the purchase of items sold by third party merchants and voucher code is not valid on items sold by third party merchants.
Brand Ambassadors are prohibited from bidding for ZALORA Hong Kong’s terms for online paid marketing, as well as from posting their Voucher Codes on spaces other than their personal social media platforms and personal websites.
In view of ZALORA Hong Kong’s 30-day return policy, commissions will only be redeemable after 40 days after a successful delivery of New Customer’s or Subsequent Customer’s purchase. No commission will be paid if customers cancel/refund orders within 30 days.
ZALORA Hong Kong reserves its right to terminate a Brand Ambassador or withhold payment for, amongst other reasons, fraudulent activities. For avoidance of doubt, a fraudulent activity shall include, but not be limited to, the following situations:-
1. A Brand Ambassador creates multiple accounts on the ZALORA Hong Kong web site to redeem commissions via his or her own code. Please note that commissions will only be earned and paid on the first ZALORA account created by a customer or user using the Brand Ambassador’s code.
2. A Brand Ambassador places orders on behalf of other customers or users. Please note that the re-selling of items purchased using promotional codes from the Brand Ambassador Programme is strictly prohibited. Each customer or user must create its own account in order for a Brand Ambassador to earn commissions. ZALORA shall not be liable for any clauses related to employment liability. For avoidance of doubt, ZALORA Hong Kong reserves its rights to withhold or refuse payment to and/or terminate Brand Ambassadors found to have violated these terms and conditions.
ZALORA Hong Kong cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the Program or as a result of entering the Program or accepting any prize. ZALORA Hong Kong is not responsible for any safe custody, return, non-delivery or missing of entries, late, misdirected, problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant's or any other person's computer or mobile telephone related to or resulting from participation or downloading any materials in the Program.
By entering the Program or accepting the prizes, each entrant and/or Brand Ambassador agrees that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against ZALORA Hong Kong, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Program and/or acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
By entering the contest, each entrant and/or Brand Ambassador agrees to:
- The use of its name and/or likeness, without compensation, for ZALORA Hong Kong’s promotional and marketing purposes; and
- The use of the information submitted on the Program entry form, without compensation, for ZALORA Hong Kong’s promotional and marketing purposes; and
- The use of its answers to the questions and/or tie breaker for ZALORA Hong Kong’s promotional and marketing purposes.
Each individual participating in this Program acknowledges that in respect of any Personal Information disclosed by her/him to or obtained by ZALORA Hong Kong from her/him pursuant to this application she/he is authorised to disclose such Personal Information. Such disclosure complies with any Privacy Legislation from any country, within the geographical scope of this Program, and the use of such Personal Information by ZALORA Hong Kong as contemplated by this application (including, without limitation, the disclosure of such Personal Information to ZALORA Hong Kong’s external agencies or third parties). ZALORA Hong Kong and its affiliated companies respect the privacy of every individual who visits our Web Site or responds to our advertisements and Programs.
Provision of Information to Third Parties – ZALORA Hong Kong will not sell or otherwise transfer the Information to unaffiliated third parties without an Individual’s approval. If applicable, such Individual will have the opportunity to indicate whether she/he would like to "opt in" to receiving promotional and/or marketing information about other products, services and offerings from ZALORA Hong Kong and/or any third parties.
Updating or Removing Information – An Individual may notify ZALORA Hong Kong of any updates, amendments and corrections to previously collected Information by using the Feedback Form on the Web Site. Further, upon an Individual’s request, ZALORA Hong Kong will use commercially reasonable efforts to delete her/his Information from our database (but in any event such deletion will be carried out within ten (10) business days). By way of a disclaimer, such deletion is only to the extent possible as it may be impossible to delete an Individual’s entry without some residual information, which is a result of of backups and records of deletions, amongst others.