CUSTOMER SERVICE HONG KONG

Before we get started - ZALORA will store a record of this chat conversation and other personal data such order numbers, email address, device information and IP in accordance with our Privacy Policy at https://www.zalora.com.hk/privacy-policy/.

If you consent with to the collection and storage on this basis, kindly proceed to select 'I Agree', our Customer Service Representative will attend to you shortly.

We are currently in high volume of enquiry during 11.11 Sale, perhaps our FAQ may help while you are waiting for our customer service. FAQ link: https://support-hk.zalora-ops.com/en/support/home