FULL TERMS & CONDITIONS

A. HK9,999 Cashback Reward
How to Participate:
  • 1. To participate, customers must place at least 1 successful order during Zalora’s Birthday Week from 25 March 2021 to 31 March 2021.
  • 2. The Cashback Reward will be given out in the form of Zalora Cashback.
  • 3. HK$9999 Cashback will only be added to the winner’s account based on successful orders after the 30-day return/ exchange window is complete.
  • 4. This Cashback Reward will not be applicable on returned items.
  • 5. HK$9999 will be awarded to the #1 top spender.

The following terms and conditions apply:
  • 1. Zalora Birthday Reward period starts from 25 March 2021 to 31 March 2021
  • 2. All purchases made after the said period will not be eligible for the Reward or part thereof.
  • 3. Only purchases made during the Birthday Reward period will be considered for winner selection.
  • 4. Each order will be considered as one entry for the. Cashback Reward
  • 5. HK$9999 will be awarded to the top spender. This identified recipient will not be entitled to other rewards during the Birthday Rewards period.
  • 6. The cashback amount will be added to the identified Cashback Reward recipient’s ZALORA account on 7 May 2021.
  • 7. The cashback amount is valid for 1 year from 7 May 2021.
  • 8. Participants must be 16 years old and above in order to be eligible for the Cashback Reward
  • 9. Cashback Reward will be credited to the identified Cashback Reward recipient’s ZALORA within 30 days of the email response with all relevant information.
  • 10. A participant can only be identified once.
  • 11. Reward recipient must consent to cooperate and participate in any publicity activities that may be organized by ZALORA, and give consent to have his or her photographs and images published in all ZALORA social media platforms.
  • 12. All information published and related to the Cashback Reward (including text, graphics, symbols, icons, software, and trademark) are protected by copyright and trademark and remain the sole property of ZALORA.
  • 13. ZALORA reserves the right to change, temporarily discontinue or cancel the contest without prior notice.
  • 14. ZALORA reserves the right to disqualify any participants who violate the rules and regulations of the Cashback Reward.
  • 15. ZALORA’s decision on all matters relating to the contest will be final and binding. No discussions, appeals, enquiries, or challenges will be entertained.
  • 16. ZALORA reserves the right to vary these terms and conditions without prior notice, or withdraw/discontinue the Cashback Reward at any time without notice or liability to any party.
  • 17. In the event of inconsistency between these terms and conditions and any marketing or promotional materials relating to the Cashback Reward, these terms and conditions shall prevail.

Winners Announcement and Notification:
  • 1. The Cashback Reward recipient will be announced on 2PM, 7 May.
  • 2. ZALORA will contact the Reward recipient via the email linked to their ZALORA account and the winner must reply to the email with required details within 7 days otherwise the prize will be forfeited, and a new Reward recipient will be identified.

B. 99% Cashback Rewards
How to Participate:
  • 1. To participate, buyers must place at least 1 successful order during Zalora’s Birthday Week from 25 March 2021 to 31 March 2021.
  • 2. All Rewards will be given out in the form of Zalora Cashback.
  • 3. 99% Cashback will be capped at HK$550 per customer.
  • 4. 99% Cashback will only be added to the customer’s account based on successful orders after the 30-day return/ exchange window is complete.
  • 5. 99% Cashback Rewards will not be valid on returned items.
  • 6. 99% Cashback Rewards will be awarded to the top spenders of the week ranked from #2 to #100 only.
  • 7. Cashback will be calculated at 99% of the total spend during Zalora’s Birthday Week and capped at HK$550.

The following terms and conditions apply:
  • 1. Zalora Birthday period starts from 25 March 2021 to 31 March 2021
  • 2. All purchases made after the birthday period will not be eligible for the Rewards or part thereof.
  • 3. Only purchases made during the birthday period will be eligible for identification as a reward recipient.
  • 4. Each order will be considered as one entry for the Cashback Rewards.
  • 5. Only the top spenders ranked from #2 to #100 will be entitled to receive the 99% cashback, capped at HK$550.
  • 6. Each participant can only receive one reward throughout the birthday reward period.
  • 7. The cashback amount will be added to the identified recipient’s ZALORA account.
  • 8. Participants must be 16 years old and above to be eligible for the reward.
  • 9. Cashback will be credited to the identified Cashback Rewards recipients accounts by 7 May 2021.
  • 10. The cashback amount is valid for 1 month from 7 May 2021.
  • 11. Reward recipients also consent to cooperate and participate in any publicity activities that may be organized by ZALORA and give their consent to have their photographs and images published in all ZALORA social media platforms.
  • 12. All information published and related to the contest (including text, graphics, symbols, icons, software, and trademark) are protected by copyright and trademark and remain the sole property of ZALORA.
  • 13. ZALORA reserves the right to change, temporarily discontinue, or cancel the contest without prior notice and any reason to be given.
  • 14. ZALORA reserves the right to disqualify any participant who violates the rules and regulations of this Zalora Birthday Rewards.
  • 15. ZALORA’s decision on all matters relating to Zalora Birthday Rewards will be final and binding. No discussions, appeals, enquiries, or challenges will be entertained.
  • 16. ZALORA reserves the right to vary these terms and conditions without prior notice, or withdraw/discontinue the Cashback Rewards at any time without notice or liability to any party.
  • 17. In the event of inconsistency between these terms and conditions and any marketing or promotional materials relating to the Cashback Rewards, these terms and conditions shall prevail.

Reward Recipients Announcement and Notification:
  • 1. Winners will be announced on 7 May at 2pm
  • 2. ZALORA will contact the Reward Recipients via the email linked to their ZALORA account and he or she must reply to the email with required details within 7 days otherwise the prize will be forfeited, and a new Reward Recipient will be identified.

C. Other Rewards Up For Grabs (Brand Sponsored Rewards)
How to Participate:
  • 1. To participate, buyers must be top spenders in the respective brand store on ZALORA during Zalora’s Birthday Week from 25 March 2021 to 31 March 2021.
  • 2. All rewards will be given out in the form of vouchers and/or physical brand sponsored rewards from the respective brands.
  • 3. The brand sponsored rewards will only be delivered to the reward recipient’s based on successful orders after the 30 day return/ exchange window is complete.
  • 4. The brand sponsored rewards will not be valid on returned items.

The following terms and conditions apply:
  • 1. Zalora Birthday rewards period starts from 25 March 2021 to 31 March 2021
  • 2. All purchases made after the birthday rewards period will be automatically disqualified.
  • 3. Only purchases made during the birthday period will be considered for reward.
  • 4. Each order will be considered as one entry for the rewards period.
  • 5. Each participant can only win one reward throughout the birthday rewards period onsite.
  • 6. Participants must shop at the respective brand store on ZALORA as stated to qualify.
  • 7. Recipients of the rewards also consent to cooperate and participate in any publicity activities that may be organized by ZALORA.
  • 8. All information published and related to the rewards period (including text, graphics, symbols, icons, software, and trademark) are protected by copyright and trademark and remain the sole property of ZALORA.
  • 9. ZALORA reserves the right to change/temporarily discontinue the rewards period without prior notice.
  • 10. ZALORA reserves the right to disqualify any participants who violate the rules and regulations of the rewards period.
  • 11. ZALORA’s decision on all matters relating to the rewards period will be final and binding. No discussions, appeals, enquiries, or challenges will be entertained.
  • 12. ZALORA reserves the right to vary these terms and conditions without prior notice, or withdraw/discontinue the rewards period at any time without notice or liability to any party.
  • 13. In the event of inconsistency between these terms and conditions and any marketing or promotional materials relating to the rewards period, these terms and conditions shall prevail.

Reward Recipients Announcement & Prize Fulfilment:
  • 1. Reward recipients will be announced on 7 May at 2pm SGT
  • 2. Reward recipients will be contacted via email and must acknowledge receipt within 7 days or a new recipient will be selected.
  • 3. Rewards will be delivered directly to recipients, unless specified otherwise by the brand.